Privacy Policy — BuildHaze Studio
Effective Date: 05 Jan 2025
1. Introduction
BuildHaze Studio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website or services. By using our services, you agree to the practices described here.
2. Data We Collect
We only collect information necessary to provide and improve our services:
- Contact Information: name, email address, phone number (when you contact us or purchase a bundle).
- Project Details: information you provide in forms (preferences, examples, uploaded files).
- Payment Data: processed securely via third-party providers (e.g., Shopify, Stripe). We do not store payment card information.
- Technical Data: cookies, IP addresses, browser information, analytics tools — used only to improve user experience and site performance.
We do not intentionally collect sensitive personal data (e.g., health, religious beliefs).
3. How We Use Your Data
- Provide, manage, and deliver website projects.
- Communicate with clients regarding their orders, forms, or support.
- Improve our services, website functionality, and client experience.
- Comply with legal obligations (e.g., invoicing, tax reporting).
- Protect our rights in case of disputes or misuse.
We never sell your data to third parties.
4. Data Sharing
We may share your data only with:
- Service Providers (e.g., Shopify, hosting providers, analytics tools, payment processors) strictly for service delivery.
- External Partners who help in development under our supervision (only project-related information).
- Legal Authorities if required by law.
Every partner is bound by confidentiality and data protection agreements.
5. Data Retention
We retain client information only as long as necessary to complete projects, comply with law, and protect our rights.
Project data (texts, images, prototypes) may be stored securely for up to 24 months to facilitate updates or revisions.
You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your data.
- Request deletion (“right to be forgotten”), unless retention is required by law.
- Object to certain processing activities (like marketing emails).
Requests can be sent to: contact@buildhaze.com
7. Security Measures
We take technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:
- Secure servers and SSL encryption.
- Restricted access to project files.
- Verified third-party processors (Shopify, Stripe, etc.).
However, no method of transmission online is 100% secure. By using our services, you acknowledge and accept this risk.
8. International Use
Our services are available worldwide. By providing your data, you agree that it may be transferred and processed in countries where our partners or service providers operate, always under strict data protection standards.
9. Changes to this Privacy Policy
We may update this policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services means you accept the updated policy.
10. Contact Us
For questions, requests, or concerns regarding privacy, contact us at:
- BuildHaze Studio
- Email: contact@buildhaze.com
- Registered Company: Passo Digital Group SRL
- CUI: 52369818 | Nr. Reg. Com: J2025062948002
- Bulevardul Dacia 133, București, România